Government Sector
IT services for the Municipality market involve the application of technology solutions to meet the specific needs of local government entities. These services aim to enhance the efficiency, effectiveness, and accessibility of various municipal operations and services.
Here is a summary of some key IT services offered in this sector:
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Network Infrastructure:
Municipalities require robust and secure network infrastructure to connect various departments and locations. IT Strategies Group assists in designing, implementing, and maintaining reliable network systems, including wired and wireless networks, routers, switches, and firewalls.
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Data Management:
Municipalities generate and handle vast amounts of data. IT Strategies Group helps municipalities manage and store this data securely. This includes database management, data backup and recovery, data analytics, and ensuring compliance with data protection regulations.
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Software Development:
Custom software solutions are often developed to address specific municipal needs. IT Strategies Group works closely with municipalities to understand their requirements and develop tailored software applications. These can range from administrative tools to citizen-facing applications for services like online payments, permit applications, and service requests.
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Cybersecurity:
Protecting sensitive municipal data and infrastructure from cyber threats is crucial. IT Strategies Group provides cybersecurity measures such as firewalls, intrusion detection systems, encryption, and employee training on best security practices. We also conduct regular vulnerability assessments and penetration testing to identify and address potential vulnerabilities.
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Cloud Services:
Many municipalities are adopting cloud-based solutions to streamline operations and reduce infrastructure costs. IT Strategies Group offers expertise in implementing cloud platforms, migrating data and applications to the cloud, and managing cloud-based services such as software-as-a-service (SaaS) applications and infrastructure-as-a-service (IaaS) solutions.
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Website Development and Maintenance:
A municipality's website serves as a vital communication channel with residents and businesses. IT Strategies Group helps design, develop, and maintain user-friendly websites that provide information, online services, and engagement platforms for the community. We also ensure compliance with accessibility standards and optimize websites for mobile devices.
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IT Support and Helpdesk:
IT Strategies Group offers technical support and helpdesk services to address hardware and software issues faced by municipal employees. We also provide troubleshooting assistance, software installations, and user training, ensuring smooth day-to-day operations and minimizing downtime.
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IT Consulting and Planning:
IT Strategies Group provides consultation to municipalities on IT strategy, roadmap development, and technology adoption. We also assess the municipality's existing IT environment, identify areas for improvement, and recommend solutions aligned with the organization's goals and budget.
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IT Software & Hardware Procurement:
IT Strategies Group works closely with our municipality clients identifying through strategic roadmaps, the software and hardware they will need 12 to 24 months out. We then utilize our strategic partnerships with Adobe, Microsoft, Datto, CommVault, Dell, Lenovo, HPE and many others, to help them fill those needs cost effectively by leveraging our buying power and expertise.