To Manage IT or to Have IT Managed?

Too much management can throttle the budget—too little could threaten your security.

The managed services team at IT Strategies Group has the experience and tools you need to reduce your IT spend while assuring organizational security, performance, availability and recoverability.

 

You’re not just looking for someone to take over management of your IT, you want to entrust it to a team that:

● Deploys quickly and hits the ground running

● Reduces cost, increases value, or both

● Addresses longstanding operational issues and helps realize specific solutions

● Increases IT responsiveness to users and your organization

● Confirms that valid IT systems are in place to fully support the organization

● Ensures systems are safe and secure

 

“With custom service offerings, you pay for the needs of your organization”

Each service level is customized to your needs, as our pricing structure can be defined to the individual or the device. This means you pay only per the need of each role or device in your organization.

Our managed services team builds an understanding of the specific needs of your organization. We don’t just "take over" your IT environment—we elevate it by:

  • EVALUATING

    Evaluating your current IT capabilities and documenting operational challenges (OS versions, age of hardware, networking and server firmware currency, for example)

  • ASSESSING

    Assessing your ability to recover relative to your needs

  • MAPPING

    Mapping a path forward that makes sense to your orgnaization and your budget

  • ENGAGING

    Engaging our highly professional IT team, focused on providing outstanding service

The IT Strategies Group’s managed & co-managed service offerings utilize the following technologies to provide you a world class IT environment, aligned with your business goals:

● IT security assessment and management (and extensive experience helping client’s setup their IT security program)

● Tools to document your IT assets, processes, key configurations, track website domain expirations, and much more

● IT business alignment process and tools- Make sure IT capabilities align with your business goals / objectives

● Service Automation & Ticket System- Ability to effectively and efficiently open support tickets, and analyze for trends

● Remote management and monitoring tool (RMM)- Help users w/ their PCs when needed, ensure security patching is done

● Advanced SPAM / PHISHING management & filtering- Reduce # of bad emails to users, reduces chances of breach

● Ongoing IT security related user training- Users are the #1 security risk, training them pays HUGE dividends

● Our 24/7 Security Operations Center (S.O.C)- Humans working with our AI looking for patterns and securing your business

● Dark Web scanning- Verifying that your team’s credentials have not been compromised and for sale on the Dark Web

● Continuous vulnerability scanning- Ensures security vulnerabilities that are introduced to the environment via software, operating system or system configuration change are immediately flagged so we can remediate them

● Ongoing IT security monitoring of your Office 365 accounts

● Password management / vault tool- to help your team securely store, manage and use passwords

● For clients that have heavy regulatory or cyber insurance compliance requirements (and those that have or wish our help in developing a SOC2, ISO27001 or HiTrust certified security program, a process and tool to monitor and report on security compliance (and report deficiencies and track remediations)

● Backups of your endpoints, Office 365 accounts, servers and Azure resources (virtual machines, storage accounts and databases as an Azure service)
● World class support team utilizing processes we have helped Fortune 500 companies define, all focused on helping you get the most out of your IT environment

Where other managed service providers talk about security, security is built into every technology and process IT Strategy Group uses to support your IT environment.

Elevate your IT experience with IT Strategies Group.

Benefit from the experience we have working with and consulting for Fortune 500 companies. Let us help invest in your success. We’ll bring you a solution that’s affordable, provides value, and gives you peace of mind.